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February 6, 2025

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How to actually catch a liar, according to the new science of lie detection--
Turns out, catching a liar isn't as simple as watching for shifty eyes or nervous fidgeting, as you all know. Recent research from the University of Gothenburg debunks common myths, showing that liars don't necessarily avoid eye contact or appear more nervous. Instead, experts suggest focusing on verbal cues like lack of detail and inconsistencies with evidence. [Science Focus]
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Top 8 Retail Industry Trends & Innovations in 2025--
What advancements in technology will enhance retail operations and customer experiences? Delve into our in-depth research on the top 8 retail industry trends based on our analysis of 2500+ companies. These trends encompass areas such as omnichannel commerce, automated stores, immersive customer interactions, and beyond!
[StartUs Insights]
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Age check legislation to prevent youth alcohol, tobacco sales expanding globally-- Countries are stepping up their game to keep minors away from alcohol and tobacco. Greece is rolling out mandatory ID checks, with hefty penalties for rule-breakers. Russia is going high-tech with biometric data for booze sales, while New York and Maryland are dabbling in digital IDs. 
[Biometric Update]
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Biometrics, tokenization to replace credit card numbers by 2030-- Mastercard is ditching those pesky 16-digit numbers on credit and debit cards in favor of on-device biometrics and tokenization to combat fraud. Starting in Australia with AMP Bank, this rollout will expand over the next year. The goal? To make card-not-present fraud a thing of the past and eventually phase out physical cards altogether. 
[Biometric Update]
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Data: Female retail CEO appointments fall by 50%--
The number of new female retail CEOs in the UK halved last year, with only six women stepping into the role in 2024. Overall, retail CEO hires dropped by 20%, continuing a decade-long decline. This trend reflects the tough times in the UK retail market, with many businesses struggling or being acquired. [Retail Gazette]
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100,000 eggs worth $40K poached from trailer as Pennsylvania police scramble to crack case

GREENCASTLE, Pa. -- Police in Central Pennsylvania are scrambling to crack the case after 100,000 organic eggs worth upwards of $40,000 were stolen from the back of a trailer over the weekend.

The theft took place in Greencastle, Pennsylvania -- approximately 65 miles southwest of the state capital of Harrisburg -- when the eggs were poached from the rear of a distribution trailer on Saturday around 8:40 p.m. while it was parked outside Pete & Gerry's Organics.

Pennsylvania State Police Chambersburg responded to the location and discovered that around 100,000 eggs worth an estimated $40,000 had been stolen.

Authorities did not offer any insight into how such a large theft could have occurred unnoticed or if they have any potential leads in the case.

Pete & Gerry's Organics has been around as a brand since the early 1980s but transitioned to organic farming in 1997, according to their website.

 

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After a High-Profile Murder, Companies Rethink Executive Security

NEW YORK CITY, NEW YORK / ACCESS Newswire / February 5, 2025 / After the CEO of UnitedHealthcare was gunned down in New York City in December, many companies worried about their own executives. One big reason is that would-be attackers can learn so much about their itineraries by hacking into their home networks and by reading what they and their families post online.


These are some of the issues the TAG Security Annual explored in its Q1 publication, which asked the question: "Can Companies Keep Their CEOs Safe?" The issue includes five articles. There's a roundtable discussion among three of TAG's veteran analysts and an article by the company's CEO in which he outlines his "Triangle of Protection," which comprises physical protection, digital protection, and threat reduction through outreach efforts that include community engagement.

 

Editor’s Note: To hear the recording of the TalkLPnews Executive Protection Think Tank sponsored by AXON, click here.

 

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Arrests of Foreign Nationals Made in Electronic Benefit Transfer Card Fraud Scheme

LOS ANGELES — On Feb. 1 and 2, Homeland Security Investigations (HSI) [and a lot of other agencies, click the link below to see how many] conducted a large-scale enforcement action at several locations throughout the greater Los Angeles area.

 

The goal of this operation was to arrest individuals perpetrating access device fraud through unauthorized cash withdrawals from victim Electronic Benefit Transfer (EBT) cards. This type of fraud victimizes recipients of government sponsored relief programs which are some of our most vulnerable members of the public. During previous operations targeting the same fraud type, the majority of individuals arrested were foreign nationals with no lawful presence in the United States.

In the past year, the California Department of Social Services has reported more than $100 million in stolen funds from California victims’ EBT cards. The majority of illicit cashouts in the past year occurred in Los Angeles County.

 

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One killed, five wounded in Ohio warehouse shooting

Feb 4 (Reuters) - Ohio Police were searching for a shooter who killed one person and wounded five others at a warehouse building in New Albany on Tuesday, the city said.
The shooter has been identified and police were "working to bring the suspect into custody", the City of New Albany said in an online statement. The warehouse had been cleared of all employees, it added.
The incident appears to be a "targeted type of attack," New Albany Police Chief Greg Jones told NBC4 without providing details. He added that no altercation took place before the shooting and the motive had not been released.

 

Reuters - Subscribe

2 men arrested in New York’s Diamond District in connection to spate of burglaries, including of NFL star’s home

Two men charged with conspiring to receive stolen goods in connection with a spate of burglaries, including one reportedly targeting NFL star Joe Burrow’s home, pleaded not guilty in court Wednesday afternoon.

The suspects, Dimitriy Nezhinskiy and Juan Villar, are accused of creating an illicit market by purchasing stolen items such as jewelry, watches and handbags from South American theft groups and burglary crews, according to an indictment unsealed in the Eastern District of New York.

The FBI raided a pawn shop in New York City’s Diamond District and a New Jersey storage unit on Tuesday and arrested the two men, authorities said. They were each indicted on one count of conspiracy to receive stolen property. 

 

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Arrest made in shocking home invasion involving fake Amazon workers

Screenshot 2025-02-06 at 9.04.03 AM

 

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Applying Lean Six Sigma and TIMWOOD to

Asset Protection in the Retail Supply Chain

Brian Friedman

Brian Friedman

Director of Asset Protection & Risk Management, REI

comments@talklpnews.com

Early in my career, I worked with some fantastic leaders who had an uncanny ability to make Lean Six Sigma more memorable than a song stuck on repeat. Daniel T. Purefoy, is one of the most memorable leaders I can recall on this topic. They took these principles and gamified them, complete with reinforcing themes and inside jokes, transforming them from abstract concepts to something we could actually use day-to-day. They somehow made Lean Six Sigma fun—and I know that’s not something you hear every day. Those lessons have stuck with me, shaping how I think about asset protection (AP), especially in the tangled web that is the supply chain.

 

Now, as our supply chains grow more complex and security challenges get trickier, Lean Six Sigma, with a splash of TIMWOOD, is like a trusty toolbox—one I reach for regularly. So, let’s break down how TIMWOOD can keep us from losing our minds (or our products) in key supply chain hotspots: distribution centers, fulfillment hubs, and sortation facilities.

  1. Transportation: Reducing Risk During Goods Movement

We all know the shuffle: goods zigzagging from one area to another like they’re on a never-ending relay race. But every extra transport step means extra risk. For instance, hauling high-value items back and forth for no good reason is like begging for them to vanish. Lean Six Sigma says, “Let’s stop this endless shuffle!” By streamlining these routes, we’re not only sparing our legs but also reducing the likelihood that goods mysteriously “disappear” mid-journey.

  1. Inventory: Managing Stock Levels and Visibility for Loss Prevention

There’s nothing quite like excess inventory to create a “Where’s Waldo?” situation in the warehouse. High inventory levels in a central replenishment center or fulfillment hub can make it nearly impossible to keep track of what’s what, making shrinkage harder to spot. Lean principles help us reduce inventory clutter—think “Marie Kondo-ing” the supply chain—and boost visibility, so if anything decides to walk away, we’ll notice before it’s out the door.

  1. Motion: Optimizing Staff and Security Equipment Positioning

If you’ve ever watched security guards do laps across a sprawling warehouse, you know excessive motion waste when you see it. Every time a guard has to trek across the floor to check on an alarm or camera, time is ticking away. Lean Six Sigma says, “Let’s make this easier.” Strategically placed cameras, sensors, and patrol stations make sure no one’s racking up steps like they’re training for a marathon, saving time and energy for real security matters.

  1. Waiting: Minimizing Downtime for Incident Reporting and Resolution

Nothing makes waiting more painful than when there’s a security incident brewing and all you can do is wait for approvals. Picture a sortation center where staff have to twiddle their thumbs until a manager signs off on an investigation. Waiting waste is the enemy of fast action. With real-time reporting tools, AP teams can sidestep the bottlenecks and tackle issues head-on, without the endless back-and-forth.

  1. Overproduction: Reducing Excessive Monitoring and Reporting

Ever feel like there are cameras in places that absolutely don’t need them (like the coffee station)? Overproduction is when security efforts end up diluted because we’re monitoring everything and the janitor’s mop. Lean Six Sigma tells us to focus on the high-risk areas. Let’s give ourselves permission to stop the excessive surveillance so we can focus on the zones that need it most—no one’s stealing the coffee machine today.

  1. Overprocessing: Streamlining Asset Protection Procedures

Who doesn’t love a redundant checklist that you have to check twice? Overprocessing shows up in AP when we’re duplicating tasks that could easily be simplified. If every outgoing package requires three signatures and two manual scans, we’re just creating headaches. Lean Six Sigma’s DMAIC framework says, “Cut out the fluff!” Focus on steps that actually matter so the team can tackle real issues, not just paper-push.

  1. Defects: Preventing Errors in Security Equipment and Incident Handling

Defects in AP can look like a camera system that’s out of focus just when you need it. Every time equipment glitches or an incident is bungled, there’s a price to pay. Using regular quality checks and root-cause analysis to keep our tools functioning reliably, we don’t just protect assets; we keep our blood pressure in check, too.

 

The Bottom Line: Lean Six Sigma for Smarter, Safer Supply Chains

With Lean Six Sigma and TIMWOOD guiding us, we’re ready to tackle the inefficiencies that lurk in the supply chain. By identifying and trimming down each type of waste, we’re building safer, smarter middle-mile nodes and protecting everything from people to products. The best part? It’s not just about saving time or reducing headaches; it’s about creating a system that evolves with us.

 

For me, Lean Six Sigma principles aren’t just lessons from the past—they’re tools I reach for every day, as useful now as they were when those incredible leaders first taught me.

 

Do you have a different take? Or more to add?  Let us know by emailing comments@talklpnews.com. 

We'll run your comments tomorrow.

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3 Greece residents plead guilty in $1M retail theft case

ROCHESTER, N.Y. (WROC) – Three people from Greece pleaded guilty Wednesday in a retail theft case that prosecutors said involved hundreds of thousands of dollars worth of stolen products.

According to the U.S. Attorney’s Office, Amanda L. Reeves, 40, and Chad Lewis Jr., 20, pleaded guilty to conspiracy to commit wire fraud. Additionally, James Civiletti, 34, pleaded guilty to conspiracy to transport stolen goods in interstate commerce.

Prosecutors said Reeves, Lewis, and others stole from stores weekly, and at times, daily, before selling those items to a pawn shop called “New York Gold Diamond Pawn Shop,” which then resold those items on eBay with a larger price tag. 

 

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$39.5M in Counterfeit Sports Merchandise Seized Ahead of Super Bowl LIX

NEW ORLEANS — In a joint press conference with the National Football League (NFL), the National Intellectual Property Rights Coordination Center (IPR Center), led by Director Ivan J. Arvelo, announced the seizure of $39.5 million in counterfeit sports merchandise through Operation Team Player. This year-long, collaborative initiative between Homeland Security Investigations (HSI), U.S. Customs and Border Protection (CBP), and major sports leagues aims to prevent counterfeit sports-related merchandise and apparel from reaching fans ahead of high-profile sporting events.

 

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3 women charged in multi-state Ulta thefts totaling more than $250,000

SHELBY TOWNSHIP, Mich. (WXYZ) — Shelby Township police say three women are being held in the Macomb County Jail, accused of stealing $250,000 in merchandise from Ulta stores in at least two states.

Officers were first notified about a $6,000 retail fraud from the Ulta on 26 Mile Road on January 10. Using FLOCK cameras, which read license plates, officers identified a suspect vehicle and were able to locate it near Ulta Beauty stores in other jurisdictions, including Toledo, Ohio. That's where officers were able to locate and detain the three suspects.

Police say stolen merchandise was also found in the suspects' vehicle.

 

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