Ahold Delhaize, one of the world’s largest grocery retailers, disclosed a massive data breach affecting 22 million people across its global operations. The incident highlights ongoing vulnerabilities in third-party systems and underscores the need for stronger cybersecurity hygiene. With personal data compromised, legal and reputational fallout is likely to follow.
As threats ranging from organized retail crime to workplace violence escalate, retail security leaders are calling for a more proactive, data-driven approach to protection. Experts emphasize collaboration, early intervention, and cross-functional strategies to strengthen resilience. The message is clear: reacting isn’t enough—retailers must anticipate risk to stay ahead.
While organized retail crime grabs headlines, industry insiders argue that a narrow focus on ORC misses the full picture of retail loss. Effective loss management must include internal theft, vendor fraud, process breakdowns, and error—requiring robust data collection and analytics. Retailers need to evolve from chasing symptoms to solving root causes.
Retailers in 2025 face a broad spectrum of threats—from supply chain instability to cybersecurity and regulatory crackdowns. This piece urges leaders to adopt a holistic risk framework, integrating tech, training, and governance into every facet of their operations. Businesses that treat risk management as a strategic advantage, not just a compliance box, will thrive.
California is proposing sweeping changes to its workplace violence prevention rules, dramatically expanding the burden on employers. The new requirements include mandatory written plans, employee training, and incident logs—even for non-healthcare sectors. If passed, this could set a precedent for nationwide standards in workplace safety compliance.
Just wrapped up three days in Dallas at NRF PROTECT, and instead of summarizing the dates, location, and sessions (you can read those on the NRF website) I wanted to chat about something I've been thinking a lot about lately: the willingness to question the status quo – both at a conference and in your approach to professional development. This might be relevant because of the Malcolm Gladwell book I'm currently reading, Talking to Strangers (which is about why people ignore truth even when it's staring them in the face), but more on that later. Or it might be because I'm often wondering how many of you out there can truly see this industry changing right before your eyes.
Just like in every industry, there is a cycle of change that moves from old to new, stale to innovative, old guard to new guard – LP is no different. In my opinion, conferences are almost like a flashpoint where you can see this clearer than at other points of the year because everyone is back together again for a few days – 365 days older.
Are there any questions?
Gone are the days of "that's how we've always done it" – which is great! (and hopefully people quoting the "definition of insanity") BUT – what has replaced it? What questions are we asking? Are we asking the hard questions or are we letting the status quo of PowerPoint and buzzwords wash over us?
How about:
How does this differ from existing approaches?
What specific results have you seen?
What SPECIFICALLY are you talking about?
What makes this innovative?
"So, what?"
As an industry, gone are the days of longing to sit at the executive table – we're there for the most part. Filling those seats comes with a responsibility to think differently and challenge our industry to push even harder into the difficult task of solving problems with more than platitudes. For those that attended the sessions at NRF, there were many executives that raised the level of our profession by being brave enough to ask and answer the "so what?" questions.
The attendees who left Dallas with the most value were the ones who came prepared to think beyond conventional wisdom. They engaged with industry veterans who've lived through multiple cycles and can distinguish between "what's really new" and "what's cyclical." They built relationships based on substantive discussions about shared challenges rather than just collecting business cards. And they, my friends, are the next generation of executives pushing our industry forward.
These executives and organizations are often described as industry disruptors or change agents. But I like the term "boundary spanners" or "outsider innovators" because they operate at the margins of the "established" industry standard BUT, they drive significant change despite lacking traditional credibility or recognition. I think you know where I'm going with this.
These organizations or people typically share several characteristics:
They're often dismissed as "not real industry players" because they don't fit the traditional mold. They might be too small, too new, too edgy, too funny, too entertaining, come from adjacent industries, or challenge fundamental assumptions about how things should work or operate.
They push conversations that make incumbents uncomfortable. While industry veterans focus on incremental improvements to existing systems, these outsiders ask fundamental questions like "Why does it have to work this way at all?" They're willing to challenge the sacred mindsets and suggest approaches that seem radical to insiders.
They operate with different constraints and motivations. Without legacy systems, established relationships, or reputational risk within the industry, they can experiment with approaches that traditional players can't or won't consider. This freedom often leads to breakthrough thinking.
They face the "innovation paradox" – their outsider status gives them the freedom to innovate, but that same status makes it harder for them to gain credibility and adoption within the industry they're trying to change.
These organizations are essentially the industry's unconscious conscience, forcing uncomfortable but necessary evolution. At NRF PROTECT I ran into these people and organizations while we scoured the exhibit floor. I'll be sharing interviews from these companies over the coming weeks and I invite you to tune in….and ask questions.
This un-recap recap is about broader thinking than the traditional status quo and that's what we work hard to do here at TalkLPnews. We're boundary spanners. We're inside outsiders and that's where we'll stay to keep pushing innovation and prodding the traditionalists. It's clearly a better experience for us all.
Walmart Employee Fired After Getting Detained While Trying to 'Stick Up' for Coworker Confronted by ICE
A Walmart employee in California says he was fired after intervening during what he described as an aggressive encounter between Immigration and Customs Enforcement (ICE) officers and one of his coworkers.
The incident, which took place in a Walmart parking lot in early June, has ignited public debate around workplace rights, immigration enforcement, and accountability.
Moving Beyond Legacy Gunshot Detection: A Better Way Forward
Gun violence remains one of the most unpredictable threats in today’s physical security landscape.
When it strikes, seconds matter. The ability to detect and respond to gunfire almost instantaneously can determine outcomes.
Security pioneers and first responders know this, and yet too many gunshot detection systems in operation today are shackled by outdated assumptions and aging architecture.
How to Prevent Backdoor Theft and Improve Safety with Cloud Video
Brought to you by OpenEye
As nearly a third of all theft across businesses is done internally, it’s crucial that companies keep a close eye on their backdoors. These points in your perimeter present easy-to-target vulnerabilities for would-be thieves, and can be exploited even more easily by those already working for you. Alongside that, they also create an area that can be dangerous for your employees.
To strengthen your properties’ backdoors while increasing employee safety, businesses can leverage cloud video surveillance to fortify your store’s security.
Cloud video security offers businesses powerful tools to leverage against theft, such as video analytics and alerts. With this powerful AI-based technology, you can be alerted to suspicious activity in or around your property, including loitering and line crossing, while responding proactively with person/vehicle detection and license plate recognition. Access control and intrusion integrations can be leveraged as well to receive video verification of access and intrusion events. These features, along with remote management and real-time monitoring, can help boost employee safety and reduce risk in difficult-to-monitor areas.
In this webinar, we’ll cover:
Implementing access control and intrusion integrations to create a more complete, end-to-end solution for your business
How video analytics can alert you to suspicious or criminal behavior at your locations
Tracking employee safety and productivity throughout your stores, such as during lunch breaks
There’s always one big question leading up to APEX… Who will it be? Performer? Athlete? Legend? We keep it under wraps until the moment hits - and trust us, you won’t want to miss it.
Experience it at APEX… or just wish you had when everyone else is talking about it.
New crime unit takes down groups allegedly responsible for $2M in Pa. retail theft
Law enforcement agencies from across the area have teamed up to crack down on organized retail theft, and they say it's working.
The initiative is led by the Pennsylvania Attorney General's Office and collaborates with several law enforcement agencies, as well as retail organizations and state lawmakers.
It's been about a year since the Organized Retail Crime Unit was established.
Social firsts, 3D plays, and food waste milestones: this week's coolest retail technology plays
Retail Tech Innovation Hub highlights this week's most exciting retail tech innovations, with a focus on immersive, sustainable, and socially driven advancements.
Key features include a 3D virtual store rollout by Clarks, Carrefour’s AI-powered food waste tracker helping to slash emissions, and TikTok’s “social-first” marketplace growth in the UK.
These developments signal a shift toward more experiential and data-smart retail strategies. Together, they reflect how brands are blending tech, sustainability, and customer engagement in powerful new ways.
This is an advisory role for a Senior Loss Prevention Retail Advisor. As a Senior Loss Prevention Retail Advisor, you will be responsible for advising Panoptyc on it's go-to-market strategies and market feasibility for convenience stores, grocery stores, and QSR. You will also be responsible for making introductions to retail leaders for learning and potential sales conversations.
85% Cut Back: How Consumer Trends Impact Your Supply Chain
Grocery price inflation is no longer just a consumer issue – it is now a direct concern for Chief Supply Chain Officers (CSCOs) managing end-to-end operations.
Blue Yonder’s '2025 Global Consumer Sentiment on Grocery Inflation Survey' paints a clear picture: shoppers across major global markets are cutting back, reprioritizing spend and scrutinizing brands.
These shifting behaviors will have a direct impact on sourcing, stock planning, promotional strategies and margin management.
US Department of Labor renews national emphasis program to address amputations in manufacturing
The U.S. Department of Labor’s Occupational Safety and Health Administration is renewing its National Emphasis Program on Amputations in Manufacturing Industries focused on preventing amputations in manufacturing workplaces.
Under the renewed program – which aims to find and reduce dangers that could lead to amputations and other injuries.
The program looks at companies using machinery that pose a risk of amputation.