The National Retail Federation has filed suit challenging New York’s new “surveillance pricing” law, arguing that the mandate to disclose automated price adjustments is both impractical and unfairly punitive. Retailers warn the regulation could stifle innovation in AI-driven pricing models and expose proprietary algorithms to competitors and bad actors. With the lawsuit underway, New York could become the epicenter of a nationwide debate over transparency, competition, and the future of dynamic retail pricing.
Luxury giants Chanel and Pandora confirmed that customer data was compromised in recent cyberattacks, exposing names, contact details, and purchase histories of millions. Security teams are racing to contain the breaches and notify affected consumers, while forensic experts trace the leaks to sophisticated phishing campaigns. These incidents underscore a growing vulnerability in retail ecosystems as digital channels proliferate.
According to new FBI statistics, violent crime in the U.S. fell by 4.5% in 2024, marking a rare nationwide decline after years of fluctuation. Analysts credit a mix of community policing initiatives, social programs, and improved data-driven enforcement strategies for the downturn. However, experts caution that localized spikes in specific crime categories still pose challenges for cities and retailers alike.
As remote work and high-profile leadership roles create new threat vectors, companies are sharply increasing budgets for executive protection services. From advanced access control systems to dedicated security personnel, organizations recognize that safeguarding top management is critical to continuity and reputation. The trend reflects a broader shift toward holistic security strategies that blend cyber, physical, and personal protections.
A lone security guard at the Brandy Melville boutique in Philadelphia’s Rittenhouse Square warded off an attempted heist on Tuesday afternoon by discharging his firearm once when confronted by a would-be robber. Police quickly apprehended the suspect, who was taken into custody without further incident as investigators worked to piece together the motive and sequence of events. Although no serious injuries were reported, the tense encounter has reignited discussions about arming retail loss prevention personnel and balancing customer safety with effective crime deterrence.
After publishing David’s Change My Mind column, “Arrogance in Asset Protection,” we invited readers to share their thoughts. Below are comments from leaders across the retail industry who weighed in... offering their own experiences, real-world examples, and perspectives on the importance of respect and communication between AP/LP teams and solution providers.
John Matas
President/Principal Consultant
BLACKLIGHT Strategy
"Having been on both sides of the table, I found this article not only timely but spot-on. When I was a VP at Macy’s, my inbox and voicemail were constantly flooded with outreach from solution providers trying to get my attention. I’ll be honest — I like others, was arrogant and, at times, annoyed by it… and it showed. Now that I’m on the solution provider side, I find myself telling this story to peer solution providers often, and always end it with “I’m sorry!” What else can I say but take accountability and learn from it?
What I’ve learned over the past few years is this: there’s a big difference between a solution provider who’s only selling and one who is a trusted partner to their customer. I wrote an article on it because I feel that strongly. That latter relationship — rooted in understanding, respect, mutual teachings, and shared goals — is the one retail leaders value most. And it’s the one worth working for."
Anonymous
Sr. Leader
Regional Supermarket
"As someone who’s worked in grocery for over two decades, I think David’s piece nailed an uncomfortable truth we don’t talk about enough. I’ve seen both sides — the solution providers who push too hard and the AP leaders who won’t engage unless they need something.
One example stands out: a vendor brought us a pilot that didn’t fit our immediate needs. I gave feedback, explained our decision, and kept the relationship warm. A year later, that same provider returned with an updated solution that solved a major issue in our stores. That never would have happened if I’d just ghosted them. Respect and communication cost nothing but can pay off in unexpected ways. David’s right... arrogance only narrows our options."
Understanding Windstorm-Rated Hardware: Protection Against Nature’s Fury
When it comes to safeguarding buildings and their occupants from extreme weather events like hurricanes and tornadoes, windstorm-rated hardware plays a crucial role. These specialized components are designed to protect against high-velocity winds and dangerous debris while maintaining structural integrity and functionality.
Let’s explore the key distinctions and requirements for hurricane-rated and tornado-rated hardware.
Hurricanes are among the most devastating natural disasters, with an average of 12 forming in the Atlantic basin each year. While storm surges are often the deadliest aspect, windborne debris accounts for much of the structural damage.
Hurricane-rated hardware is specifically designed to:
Prevent Debris Penetration: Protect buildings from windborne projectiles while maintaining the integrity of doors and their components.
Withstand High Velocity Hurricane Zones (HVHZ): Tested to endure sustained wind pressure and extreme conditions over long periods.
Survey: Widespread AI Use in the Workplace Creating New Security Risks
A new national survey by Anagram, a human-driven security training platform, reveals widespread use of generative AI tools in the workplace and growing behaviors that could put organizations at significant risk.
Conducted in July, the survey captured responses from 500 full-time employees across industries and regions in the United States, representing a range of ages, roles and income levels.
Metro Detroit man charged again, could face 30th retail fraud conviction
A Michigan man who has 29 previous convictions of retail fraud is facing charges for another case, according to the Macomb County Prosecutor's Office.
Dwayne Effren Taylor, of Clinton Township, was arraigned on Tuesday in the 41B District Court for first-degree retail fraud and habitual offender-fourth offense.
Prosecutors requested a $50,000 cash bond, a steel cuff GPS tether, for Taylor to have no contact with the store involved, and a substance abuse evaluation.
Police continue search for suspect in retail store indecent exposure spree across three states
A man accused of exposing himself to women in retail stores is now sought in connection with five separate incidents.
Law enforcement officials say the man — whose description is the same in every case — visited five stores in three states, all within several hours.
Officials say the first incident was in Cambridge, followed by St. Clairsville, The Highlands, South Strabane Township in Washington County, Pennsylvania, and Granville, West Virginia.
Ohio County Sheriff Nelson Croft said the stores included TJ Maxx, Marshalls and Target.
Striking the Perfect Balance: Redefining Loss Prevention for the Modern Customer Experience
In today’s hyper-competitive retail landscape, loss prevention professionals face a unique challenge: safeguarding assets without compromising the seamless, inviting shopping experiences customers expect. But where is the line between effective security and unwanted friction, and how do you avoid alienating shoppers while deterring theft?
Join us for an insightful conversation where industry leaders explore the latest strategies and technologies that transform loss prevention from a barrier into a business advantage.
Court Records: Former employee helped steal $450K in gaming computers
A former employee has been accused of stealing $450,000 in gaming computers from a Kansas City warehouse.
Jackson County, Missouri, Circuit Court records filed on Wednesday, July 29, 2025, indicate that Charles E. Scott, 60, of Kansas City, has been charged with theft.
A probable cause statement sent to prosecutors revealed that on July 12, 2024, officers were called to 14934 Andrews Rd. in Kansas City with reports of a theft.
In today’s retail environment, transparency is no longer a luxury—it’s a demand. Consumers increasingly want to know where their products come from, how they’re made, and whether ethical practices were followed in the supply chain.
Unfortunately, traditional methods of tracking product origins are fragmented, opaque, and vulnerable to manipulation.
Education firms are now exploring how blockchain technology can address these issues, offering an immutable, decentralized system to verify the authenticity and origins of products from source to shelf.
12,000 Stater Bros. workers call for boycott of stores, threaten escalated action if new deal is not reached
Stater Bros. workers are urging shoppers to boycott the grocery chain and are threatening to escalate their actions if they can't reach a deal with the company.
On Monday, employees called for a boycott of a Stater Bros. store in Pasadena, Calif., as United Food and Commercial Workers (UFCW) Union Local 770 continues contract negotiations.
Proposed OSHA Rule Is Dangerous for Workers and the Law
July was a busy month at the U.S. Department of Labor. Within a period of a few days, the agency announced dozens of regulatory changes, primarily intended to roll back existing protections for workers.
Although some of these changes, such as a proposal to eliminate minimum wage and overtime pay requirements for home care workers, garnered media attention, others fell more under the radar.